FAQs

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Other questions

Can I use multiple gift cards at once?

No, only one gift card can be used per order.

Are all your retail products available for wholesale purchase?

Yes, all the products we sell retail, with the exception of our product bundles, are also available for wholesale purchase. To order our products wholesale with reflected wholesale prices, create a wholesale account and log in.

How does the referral process work?

When you visit your Account and navigate to the Rewards page, you will see an option to enter a friend's email address. Enter the email and hit "Invite" to send them an invitation to join Edobles. Your friend simply needs to set up their account and make a purchase of at least $50. After your friend fulfills these requirements, you will receive an email confirming that you have earned 2,500 points!

Can I pay for an order with a gift card AND a credit card?

Yes, if the total of your order is more than the balance remaining on your gift card, the remaining amount will be charged to your other payment method, be it a debit or credit card.

How can I buy wholesale products on Edobles?

To buy wholesale products on Edobles, you’ll need to create a wholesale account. Once signed in, you’ll see our wholesale prices and will be able to shop our site as a wholesaler.

Can I use less than the full balance of my gift card?

Yes, if your order total is less than the total available balance on your gift card, you can use the remaining balance on a later purchase.

To check a remaining balance after only using a portion of your gift card amount, please check the Gift Cards tab on your account.

Does my account need to get approved before I can start placing wholesale orders?

No, wholesale accounts do not need to be approved before placing orders.

If I change my mind on a redeemed reward, can I get a refund for my points?

No. All redeemed rewards are final. We cannot refund rewards points if you change your mind.

Can I purchase a gift card with sales and promotions?

No, our sales and discounts don't apply to gift cards.

Can I buy a gift card for someone else?

Absolutely! You can either copy and paste your gift card code and send it to the intended receiver of the gift card or you can forward them the email we send you containing your gift card information. 

Please be aware that to check a gift card's balance, the person receiving the gift card needs to input the email used to originally purchase the gift card. 

Are your gift cards virtual only or will you mail me a physical gift card?

Our gift cards are virtual only. All you need is the code attached to your gift card and you'll be able to apply the balance at checkout.