FAQs

To earn points for reviews, just log into your account and leave a review. You'll earn 100 points per review. Please note that you can only receive points for reviews left on products you've purchased while logged into your account.

Maximum 2 reviews per month. 

You can purchase any of our products using Sezzle, except for product subscriptions. 

Due to certain state and federal laws, and because we like to play it safe at Edobles, we need to check your age for certain purchases or to access our website.

We've switched things up with a new online returns and exchange system. On our returns page, key in your order number and the email you used to place the order. Our system will guide you through selecting the items you'd like to return or exchange. You'll get a return shipping label to print out and use. Once we've received and checked out your return, our customer service will get your reimbursement underway.

No, our promotions, just like a good vibe, are all about the moment. If a product is out of stock, the promotion won't extend beyond the designated timeframe.

Your discount code might have run its course, but just as happy days follow sad ones, so too do new discounts and offers come about here ad Edobles. Stay tuned for future discount codes, and don't hesitate to contact us if you're facing any issues.

While we can't offer the flexibility of changing the billing date, you can always choose to skip the charges for a month and await your next scheduled delivery.

Got a refund request for a sale or discounted item? No problem, but just know that refunds will be for the amount you paid, not the original price tag of the item.

The minimum order value for wholesale orders is $500 per order.

If your referee didn’t get an email from us, tell them to look in their spam inbox.

If the email isn't there either, you can find your referral code on your account under the Rewards tab. You can share this code manually and all your referee needs to do is use it during checkout to get you your Edobles points.

Yes, our giveaway gift cards expire one month from the day you receive it.

But don't worry, you won't be able to hold on to it that long, because when you use your free gift card in conjunction with our sales and promotions, the savings are endless!

We offer FREE 3-5 day shipping within the United States for orders over $99. If orders are under $99, a standard shipping fee of $9.99 will be applied.

To install the app on an iPhone, follow these simple steps:

1. Tap the “Share” icon on this browser & select the “Add to Home Screen” option in the share popup.
2. You should now see a new Edobles application icon on your phone’s Home Screen.
3. Open the Edobles app by tapping the new app icon.
4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
5. That’s it! You will now receive valuable push notifications and 500 reward points!

To be eligible for Sezzle, you'll need to be at least 18 years old, have a U.S. or Canadian phone number that receives texts, be able to verify your email address and provide a payment method like a debit or credit card. Diamond does not handle approvals or denials for Sezzle use. If you have any questions about your approval or rejection on Sezzle, please contact Sezzle directly. 

Yes, once your card is charged, your order will start processing that same day. At this point, you also have the option to select a monthly subscription plan, which will set in motion charges and shipments.

If your order status is 'pending' when you check your account, it means we've received your order and it's being prepped for shipment. Orders generally ship within 24-48 hours after purchase. Once your order's en route, your order status will be updated and you'll get your tracking number. We'll also ping you an email with your tracking info. Your package should arrive within 2 business days via UPS.

Yep, we have a one coupon per customer per sale policy. Trying to reuse coupons or discount codes through multiple accounts or addresses will unfortunately lead to your discounts being invalidated and your order being cancelled.

Absolutely, shipping charges will apply for orders under $100 that include non-subscription items. Free shipping comes as a perk strictly with subscription orders.

While some studies suggest potential benefits for male sexual health, more research is needed to fully understand its effectiveness.

We often offer discounts and coupons for wholesale orders, on top of the already discounted prices calculated for wholesale orders specifically.